Frequently Asked Questions

You can place a custom order through our website by selecting the Custom Cakes category and filling out the details, or you can WhatsApp us directly at our business number. We recommend ordering at least 48 hours in advance for custom designs.

For standard cakes and cupcakes, we need at least 24 hours advance notice. For custom cakes, wedding cakes, and large orders, we recommend 48-72 hours. For wedding cakes, please contact us at least 2 weeks in advance.

Order modifications are possible if made at least 24 hours before the scheduled delivery time. Please contact us via WhatsApp as soon as possible if you need to make any changes.

Yes! We deliver to all areas of Sialkot city and surrounding areas including Daska, Sambrial, and Pasrur. Delivery to farther locations may incur additional charges — please contact us to confirm.

Standard delivery within Sialkot city is Rs. 200. Orders above Rs. 3,000 qualify for free delivery. Express same-day delivery (before 2 PM order) is Rs. 400.

Absolutely! You are welcome to collect your order from our bakery at Main Boulevard, Model Town, Sialkot. Please arrange a pickup time when placing your order.

We accept Cash on Delivery (COD), Easypaisa, JazzCash, and Bank Transfer. After placing your order, you will receive our payment details. For online payments, please send your payment screenshot via WhatsApp to confirm your order.

Yes, completely! We do not store any payment card information. Our online payments are processed manually via your bank transfer or mobile wallet, so there is no risk of data breach.

Yes! All our cakes and baked goods are made fresh to order. We do not use any preservatives, ensuring you receive the freshest, highest quality products every time.

We offer eggless and reduced-sugar options for most of our cakes. Please mention your dietary requirements in the order notes or contact us directly and we will do our best to accommodate your needs.